Privacy Policy
Template notice for the site owner: this Privacy Policy is a practical starting point that reflects how the website currently works. Please have it reviewed by a qualified attorney and confirm it matches your actual data practices before launch. Remove this notice once reviewed.
Loyalty Home Services LLC (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. By using this site or submitting our contact form, you agree to this policy.
Information we collect
We only collect the information you choose to give us. When you submit the contact form, that may include:
- Your name and the contact details you provide (phone number, email address)
- Your property address or ZIP code, if you choose to share it
- Details about your situation, the rooms or areas affected, and your preferences
You are not required to create an account to use this site, and we do not ask for payment information through the website.
Photos of the damage
This website does not collect photo uploads. If you choose to share photos of the damage, you can text them to us at (888) 844-8121 — those images are sent through your own mobile carrier, not this website. Phone photos can contain location (EXIF/GPS) data, so share only what you are comfortable sending.
Cookies and analytics
This website does not use tracking cookies, advertising pixels, or third-party analytics services to follow you across the web. We do not build advertising profiles. Your web host may keep standard server logs (such as IP addresses and pages requested) for security and reliability, as most hosts do.
How your form submission is handled
Our contact form is processed by Web3Forms (web3forms.com), which receives your submission and delivers it to us by email. Web3Forms processes that data on our behalf according to its own terms and privacy policy.
How we use your information
- To respond to your request and contact you about your situation
- To provide the water damage restoration, drying, mold remediation, and repair services you ask for
- To coordinate a licensed general contractor for permitted reconstruction, or the licensed trade that repairs a leak’s source, when a job requires it
- To keep records of the work and communications related to your project
How we share information
We do not sell your personal information. We share it only as needed to help you — for example, with a licensed general contractor or trade we coordinate for permitted reconstruction or a source repair — or with service providers that help us operate (such as the form processor described above), or when required by law. We ask you not to include sensitive information you would not want stored, such as Social Security numbers, banking details, or payment card numbers, in the contact form.
Data retention
We keep project-related information for as long as needed to provide our services and to maintain reasonable business records, then dispose of it appropriately. You may ask us to delete information we hold about you, subject to any records we are required to keep.
Your choices
You can contact us at any time to ask what information we have, to correct it, or to request deletion. You can also simply decline to provide information, though that may limit our ability to help with your request.
Children’s privacy
This website is intended for adults seeking property services. It is not directed to children, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “last updated” date above. Material changes will be reflected on this page.
Contact us
Questions about this policy or your information? Reach Loyalty Home Services LLC by phone at (888) 844-8121 or by email at [email protected].